Privacy Policy for FriggHome

Effective Date: 28/02/25
1. Introduction
Frigg is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website, decentralized applications (dApps), and other services.
This policy applies to all users within the European Economic Area (EEA) and globally, ensuring full compliance with EU data protection regulations.
By using Frigg’s services, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller & Contact Information
The data controller responsible for processing your data under this policy is:
FRIGG HOME BULGARIA AD
Sredets District, 1 Vitosha Blvd., floor 2

Region, Stolichna Municipality, 1000 (Sofia)
privacy@frigghome.com
If you have any concerns or questions about how we process your data, you can contact our Data Protection Officer (DPO) at dpo@frigghome.com

3. What Personal Data Do We Collect?
When you interact with the Frigg ecosystem, we collect the following types of personal data:

3.1 Personal Information You Provide Directly

Contact details (e.g., name, email address, wallet address).

User account information (if applicable).

Support inquiries (when you contact us).

3.2 Automatically Collected Data

Usage data: IP address, browser type, operating system and website interaction data.

Cookies & tracking technologies: Data collected via analytics tools (see Section 7).

Blockchain transactions: While Frigg does not process or control blockchain transactions, your activity on public blockchain networks (e.g., staking, token transfers) is publicly accessible.

4. Why Do We Process Your Data. GDPR Rights.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have three months to respond to you. If you would like to exercise any of these rights, please contact us.
To exercise your rights, contact us at privacy@frigghome.com
If you are not satisfied with our response, you have the right to lodge a complaint with your local Data Protection Authority (DPA).

5. How Do We Store & Protect Your Data?
We implement technical and organizational measures to ensure that your personal data is protected from unauthorized access, disclosure and misuse. These include:

Data encryption in transit and at rest.

Anonymization and pseudonymization for sensitive data.

Access controls & authentication for restricted access to personal data.

Regular security audits and compliance reviews.

6. How we use your information
We use the information we collect in various ways, including to:

Provide, operate, and maintain our website

Improve, personalize, and expand our website

Understand and analyze how you use our website

Develop new products, services, features, and functionality

Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

Send you emails

Find and prevent fraud

7. Cookies & Tracking Technologies
Frigg uses cookies and similar tracking technologies to enhance your experience and analyze platform usage.

7.1 Types of Cookies We Use

Essential cookies: Necessary for basic website functionality.

Analytics cookies: Help us understand user behavior and improve our services.

Marketing cookies: Used for personalized content and advertising (only with your consent).

7.2 How to Manage Cookies
You can disable cookies via your browser settings or adjust your preferences in our cookie consent banner.

8. Data Sharing & Third Parties
Frigg does not sell or share your personal data with third parties for marketing purposes. However, we may share data with:
8.1 Essential Third-Party Service Providers

Cloud hosting providers (e.g., AWS, decentralized storage solutions) to store data securely.

Regulatory authorities where legally required (e.g., AML compliance for financial transactions).

Analytics providers (Google Analytics, etc.) to track website performance.

All third-party processors are required to comply with GDPR data protection requirements.


9. International Data Transfers
If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

EU Standard Contractual Clauses (SCCs) for data transfers.

Adequacy decisions where applicable (e.g., UK, Switzerland).

Your data will never be transferred to jurisdictions without adequate protection measures.

10. Data Retention Policy
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

Data Type

Retention Period

User account & transaction data
Retained for the duration of account activity + 5 years for compliance
Analytics data
Retained for up to 24 months
Support inquiries
Retained for 12 months after resolution
After these periods, data is either deleted or anonymized.
11. Updates to This Privacy Policy
Frigg reserves the right to update this Privacy Policy periodically to reflect regulatory changes or improvements in data handling practices.
We will notify users via:
Website announcements.
Email notifications (if subscribed).
The latest version of this Privacy Policy is always available at Frigg Privacy Policy Page Link
12. Contact Us
For privacy inquiries, data access requests, or GDPR-related concerns, contact us at: privacy@frigghome.com
FRIGG HOME BULGARIA AD
Sredets District, 1 Vitosha Blvd., floor 2
Region, Stolichna Municipality, 1000 (Sofia)

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